Terms & Conditions

Last Updated: September 2025

Welcome to SL Smart Books (“we”, “our”, or “us”). These Terms & Conditions govern your use of our website and our accounting services. By accessing our website or engaging our services, you agree to comply with these terms.

Please read them carefully before proceeding.

About Us

Business Name: SL Smart Books

Email: [email protected]

Phone: 07538382826

We are a UK-based accounting and bookkeeping firm providing financial management and advisory services for individuals and businesses.

Our Services

We offer the following services:

Comprehensive bookkeeping

Payroll processing and oversight

Year-end accounts preparation

Management accounts and analysis

VAT and tax submissions

Financial reporting and business insights

We may update or expand our services from time to time.

Full details of the services you have purchased will be confirmed in your engagement letter or service agreement.

Engagement & Scope of Work

Our professional relationship begins when you:

Accept our proposal or engagement letter, and

Provide any requested information or payment as agreed.

The scope of our work will be clearly defined in writing. Any work outside of the agreed scope may incur additional fees, which will be discussed and agreed before proceeding.

Fees and Payment Terms

Fees are set out in your proposal or engagement letter.

Unless otherwise stated, all fees are exclusive of VAT.

Payment terms are typically [e.g., 14 or 30 days] from the invoice date.

Late payments may incur interest in line with the Late Payment of Commercial Debts (Interest) Act 1998.

We reserve the right to suspend or withhold services if invoices remain unpaid after the due date.

Client Responsibilities

To enable us to deliver our services effectively, you agree to:

Provide complete, accurate, and timely financial information.

Retain original source documents and records as required by HMRC.

Respond promptly to requests for information or approval.

Comply with all relevant tax and legal obligations.

We are not responsible for errors or delays resulting from incomplete or inaccurate information provided by you.

Confidentiality

We treat all client information as strictly confidential.

We will not disclose your data to any third party without your consent, except:

When required by law or regulation (e.g., HMRC or governing bodies).

To trusted partners who assist in delivering our services (e.g., payroll software providers), under strict confidentiality agreements.

Data Protection

We comply fully with the UK GDPR and Data Protection Act 2018. All personal data is processed in accordance with our Privacy Policy.

By using our services, you consent to the collection and use of your data as described in that policy.

Limitation of Liability

We take great care to ensure accuracy and compliance in all our work.

However, to the fullest extent permitted by law, we shall not be liable for:

Any indirect, incidental, or consequential losses arising from our services; or

Any loss of profits, business, or data.

Our total liability to you for any claim shall not exceed the total amount paid for the specific service giving rise to the claim.

Nothing in these terms limits our liability for death, personal injury, or fraud caused by our negligence.

Termination

Either party may terminate the agreement with [e.g., 30 days’ written notice].

We may terminate the agreement immediately if:

You fail to make payment after reminders; or

You breach these Terms & Conditions or act unlawfully.

Upon termination, all outstanding fees for work completed (including work in progress) will become payable immediately.

Ownership of Work

All reports, documents, and analyses we produce remain our intellectual property until full payment has been received. Once paid, you are granted a non-exclusive licence to use them for your internal business purposes.

Professional Standards

We adhere to the professional and ethical standards applicable to accountants and bookkeepers in the UK. Where applicable, we are registered and regulated by [insert regulatory body if relevant, e.g. AAT, ACCA, ICAEW].

Website Use

By using our website:

You agree not to misuse, copy, or attempt to hack our site.

All website content (text, graphics, logos) remains the property of SL Smart Books.

You may share or link to our content only with appropriate credit and permission.

Complaints Procedure

We aim to provide a professional and reliable service.

If you are unhappy with any aspect of our work, please contact us directly at [email protected].

We will investigate promptly and work to resolve the issue.

If we cannot reach a resolution, you may escalate the matter to our professional body (if applicable).

Changes to These Terms

We may update these Terms & Conditions occasionally.

The latest version will always be available on our website and will take effect immediately upon posting.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Scotland (or England and Wales, depending on your location).

Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

Contact Us

If you have any questions about these Terms & Conditions, please contact:

SL Smart Books

[email protected]

07538382826